Leadership

• Our second Red Dot, and why the second one counts September 14, 2026
• I still read every support ticket July 7, 2026
• We are working through the design of a new performance-linked bonus at AirportLabs. June 25, 2026
• Division of Labour in the Time of AI June 22, 2026
• What is an acquisition? June 10, 2026
• A "Black Swan" used to be the rare event that reshaped a season. April 22, 2026
• Boston Consulting Group (BCG) just published one of the clearest articulations of where leading airports are headed, and it is the model that AirportLabs customers are already running. April 21, 2026
• Following the recent events in the Middle East, I watched the AirportLabs team step up with a level of commitment that honestly blew me away. March 11, 2026
• Apparently there's a tension in tech right now: companies are adopting AI fast, and at the same time cutting the pipeline of junior talent. February 26, 2026
• We just had one month with 0 critical incidents across hundreds of production systems. January 13, 2025